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Privacy Policy

Zima built the Zima app as a Free app. This SERVICE is provided by Zima at no cost and is intended for use as is.

This page is used to inform visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone decided to use our Service.

If you choose to use our Service, then you agree to the collection and use of information in relation to this policy. The Personal Information that we collect is used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy.

The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which is accessible at Zima unless otherwise defined in this Privacy Policy.

Information Collection and Use

For a better experience, while using our Service, we may require you to provide us with certain personally identifiable information. The information that we request will be retained by us and used as described in this privacy policy.

The app does use third party services that may collect information used to identify you.

Link to privacy policy of third party service providers used by the app

Log Data

We want to inform you that whenever you use our Service, in a case of an error in the app we collect data and information (through third party products) on your phone called Log Data. This Log Data may include information such as your device Internet Protocol (“IP”) address, device name, operating system version, the configuration of the app when utilizing our Service, the time and date of your use of the Service, and other statistics.


Cookies are files with a small amount of data that are commonly used as anonymous unique identifiers. These are sent to your browser from the websites that you visit and are stored on your device's internal memory.

This Service does not use these “cookies” explicitly. However, the app may use third party code and libraries that use “cookies” to collect information and improve their services. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your device. If you choose to refuse our cookies, you may not be able to use some portions of this Service.

Service Providers

We may employ third-party companies and individuals due to the following reasons:

  • To facilitate our Service;
  • To provide the Service on our behalf;
  • To perform Service-related services; or
  • To assist us in analyzing how our Service is used.

We want to inform users of this Service that these third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.


We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

Links to Other Sites

This Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Children’s Privacy

These Services do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do necessary actions.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately after they are posted on this page.

Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at zima@info.com.

Zima Mobile App Access and Authorities:

Our app requires some access to your smartphone for a better user experience, the most important of which is:

  • Internet access and view Internet connection status: Our app needs to communicate with Zima's server to register your orders and fulfill your requests, such as viewing a list of requests, viewing credentials, viewing registered addresses, so you need internet access on your smartphone.
  • Location access: The app uses this feature to make it easier to find your address when you submit your request.
  • Access to write and read to external storage: We use this feature to easily update the app, and if an update to the app is broadcast, we'll automatically download the app and save it to your smartphone's memory and redirect you to the app's installation page.

Account :

  • Users registering with Zima and also every time they use Zima Services accept that they have read Zima's current laws and regulations in full and have accepted their terms and conditions with full information. These Terms and Conditions may change over time, so the continued use of the app by users means acceptance of any changes to the Terms.
  • All natural and legal persons can avail of ZIMA application services. To use the service, the user must enter their mobile number in Zima and register through the verification code sent to the user's mobile number.
  • Users agree to enter the requested information in the correct and up-to-date application and are responsible for the inaccuracy of the User's stated information.
  • Users are responsible for all activities performed through the account of natural or legal persons in the application or other related services.
  • Zima is responsible for the security of using the password software and is responsible for maintaining the user account security including the password. In case of password loss or theft, the user is obliged to inform the company as soon as possible. Obviously, until the notification is received, he / she will be responsible for all activities carried out through this account.
  • All personal information of users will be protected as confidential by the Company and access to it by third parties will be prohibited.